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The Multitone Appear Messaging App for iOS & Android
Whatever your environment and whatever your specific communications needs and challenges, you are likely to be using SMART enabled devices to send messages and to share a variety of content – from patient-sensitive information or images, to emergency calls to action.
Appear is Multitone’s corporate messaging application working alongside the Multitone i-Message platform, designed specifically to provide secure communications between an organisation’s key users and teams.
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Transcending siloed communications
Multitone Appear transcends in-app messaging: messages can be sent with the app to colleagues by email, SMS, or pager - even if they don't use Appear. All communication is facilitated and logged by the Multitone i-Message system, on-premises or in the Cloud. This provides a detailed audit trail – Sent, Received, etc. – providing valuable management information.
Next generation critical messaging for pager replacement
As well as providing a powerful platform for everyday communications, Multitone Appear is ideal for getting critical messages to staff. Messages can be sent to Appear users with a variety of priority levels, and Appear can override smartphone Silent and Do Not Disturb (DND) settings for high-priority alerts. A combination of pop-ups, vibrate and audible alarm tones makes the app impossible to ignore - just like a pager!
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Multitone Appear's key features
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Fully secure communications
All encrypted data is backed-up onto the secure Multitone i-Message server. Sensitive information can be safely wiped from a device if it is lost or stolen and then retrieved from the server.
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Impossible to ignore
Critical alerts can override Silent & Do Not Disturb (DND) settings, ensuring staff notice and respond to the most important messages when every second counts.
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Guaranteed message delivery
The app transitions seamlessly between Wi-Fi & public data networks, can deliver messages via multiple mediums and provides proof of delivery to the originator, as well as logging it on the system.
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Team messaging
The application provides the option to send a message to an entire team or department, enabling quick communication within the business.
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Closed group communications
Only users within the server are available to contact, creating a productive environment for business communication.
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Audit trail
Multitone's solution stores all messages sent and received for later reviewing.