Safe independent living.
With LivingWell Companion Home by TELUS Health, feel safer in your home with access to emergency help at the touch of a button.
Enjoy added peace of mind knowing that you or your loved ones are safer at home.
Take comfort in the knowledge that you can always get help with the LivingWell Companion Home pendant.
- Professional monitoring 24 hours a day, 7 days a week
- Instant access to a trained operator
- Built-in speakerphone in base station (included)
Safe. Simple. Secure.
Because help is always just the simple press of a button away, you can keep doing the things you love with added peace of mind.
- Emergency button
- Automatic fall detection (optional)1
- Water resistance
How it works
Emergency alert received
An alert is received by our trained operators when the emergency button is pressed or if the built-in accelerometer automatically detects a fall. (Automatic fall detection feature1 is optional with the LivingWell Companion Home).
Trained operator contacts customer
When the alert is received, our trained operators will immediately contact the customer through the base station using the two-way voice speaker to confirm the emergency status prior to initiating the emergency protocol.
Trained operator contacts family or friends (up to 3)
If the customer cannot be reached or an emergency is confirmed, the trained operator first contacts up to 3 family and/or friends.
Emergency services dispatched
If family or friends are unavailable or if the situation warrants, a trained operator will then dispatch emergency services to the customer's home.
- The automatic fall detection feature might not detect all falls. If you do fall, do not wait for the automatic call, always press and hold the button for help when possible
