TELUS Health: Improving access to health care
We have collaborated with top medical professionals to deliver care in a whole new way through TELUS Health.
Rethinking mental health with TELUS Health
With TELUS Health, we help individuals, businesses and health care professionals deal with mental health issues.
Our commitment to mental health
All Canadians should have timely access to high-quality, evidence-based mental health support. Whether it's the latest in mental health practices, virtual care, or custom-built tools, we believe that innovation and technology can change the way care is delivered.
Virtual care for employers and their teams
Anytime, anywhere access to mental health resources
The TELUS Virtual Healthcare mobile application makes mental health care more accessible by providing 24/7 support services via text or video. Even for employees travelling abroad, our team is always on hand to provide advice, referrals and prescriptions (if needed). We also have a team of therapists who can be booked for virtual sessions.
- Licensed counsellors and psychologists
- English and French
- Immediate family coverage
Support for first responders
Tools and resources for frontline workers
Espri by TELUS Health is an application that enables organizations to provide frontline workers with targeted mental health resources. Developed with the help of medical professionals, it is designed to help emergency services and law enforcement personnel, firefighters and healthcare workers adopt lifestyle habits that are essential to well-being and better cope with stress.
- Quick access to resources to help in times of crisis
- Tools and tips for proactive stress management
- Articles to share on mental wellness
- Care and support for families of frontline workers
Personalized care for individuals and their families
State-of-the-art clinics
Cliniques TELUS Santé places as much emphasis on mental health as physical health. No matter what stage of life you're at or what treatment you're undergoing, our friendly team of specialists will provide you with personalized peace of mind.
- Top quality services for children, adults and families
- Multidisciplinary team under one roof
- Professional, friendly and responsive staff
- Virtual or in-person consultations
Specialized tools for psychiatrists
EMR innovation for practice
Intuitive and user-friendly, TELUS Health's EMR solutions are designed to support psychiatrists in their practice. Adapting to the specific needs of patients, they help psychiatrists to
- Communicate safely with patients and other care providers
- Find, update and record consultation notes effectively
- Prescribe and manage medications
- Manage records and lab results anywhere with the Mobile EMR application
Virtual care solution
Virtual care is already improving the lives of patients and healthcare professionals. From providing medical care and advice to pain management and prescription management, they have made care more accessible, efficient and connected than ever before.
Carefully designed services
For more than a decade, we've worked alongside health authorities and experts to develop a suite of best-in-class virtual care solutions for every aspect of the patient journey. Whether you're a patient, an organization or a healthcare professional, we're innovating for you.
Peace of mind for employers and their teams
24/7 virtual care and support
More than 2.8 million Canadians choose TELUS Virtual Healthcare-the virtual care service that combines the best features of Akira by TELUS Health and EQ Care. TELUS Health Virtual Care offers peace of mind to employers by providing physical and psychological health care with a human approach to employees. TELUS Health's Virtual Care is like :
- Consultations offered by video or encrypted text message
- Services offered in English and French
- Coverage that includes your immediate family
TELUS Health Virtual Care provides caring care to all of our members in need of support.
Medical care for individuals and their families
See a doctor virtually
My TELUS Health Care is a free application that allows Canadians to see a doctor, check their symptoms and refill prescriptions without leaving home. Covered by some provincial health plans, our services have recently been expanded to provide additional support during the COVID-19 pandemic.
- Make appointments that fit your schedule
- Consult a physician via video for a more accurate diagnosis
- Access doctor's consultation notes
- Track and monitor your own health
- Share your information with your family physician
Solutions for clinics and physicians
Connect with your patients
Trusted by more than 18,000 physicians, the TELUS EMR Virtual Tour is a secure, integrated EMR solution that enables virtual consultations, access to and updating of patient records and improved workflow.
- Communicate with your patients via video or text message
- Exchange photos and documents with your patients
- Review patient records and take notes simultaneously
- One-click access for patients
- Reduce risk exposure
With the Patient Portal add-on, patients can self-book appointments, and physicians can communicate with groups, relay newsletters, or send promotional offers, among other possibilities.
Tools for pharmacists and patients
Engage with patients in a whole new way
Virtual consultation helps pharmacists make the most of every patient interaction. Launched directly by Kroll or Ubik, it makes it easy to schedule consultations, provides a remote connection through a simple and secure platform, and gives you access to the visual cues you need to provide the best advice and treatment.
- Communicate with patients via video, audio or chat
- Manage and monitor prescriptions
- Protect your patients' privacy
- Provide a safe and positive pharmacy experience
Innovation for health authorities and hospitals
Telecare Solutions
Telehomecare allows clinicians to provide care from a safe distance, use resources more efficiently, save on healthcare costs, and improve patients' quality of life.
- Remotely monitor thousands of patients with COVID-19
- Manage vital signs, adjust treatments and intervene before health problems occur
- Quickly identify patients in need of urgent care
- Accessible to patients through a simple smartphone or tablet app
